24 Hour Emergency Services Line: (585) 723-6517

Lightning-fast turnaround times and a massive inventory of on-demand parts and accessories.

• We sell quality parts from the industry's most trusted brands.
• Our goal is to provide you with top-quality products when you need them.
• We stock parts in four separate locations to guarantee you get your parts when and where you need them.


Whether it's in-house or using our FireFleet Mobile Service, Firematic Supply's Fire Apparatus Service Team are experts in their trade and maintain NFPA standards in their disciplines. We employ EVT certified mechanics who are available around-the-clock to work on any brand. Our high-capacity mobile lifts can get your truck in the air – even when it's full of water. Our Rochester, Buffalo and Syracuse locations make us the preferred service center in our area. We have been serving the proud fire and rescue organizations of Western New York and Northern Pennsylvania for decades with unmatched reliability and support.




Firematic Parts Central

Firematic has streamlined our operations, and made your parts ordering process more efficient. We now provide you with a single point contact for all locations to provide you with better, more consistent service. You will speak directly to Jim Swanson, our Parts Manager who has been with us for over a decade. Jim’s knowledge and dedication will ensure that you get what you need.

For parts assistance at all Firematic locations, e-mail our Apparatus Parts Manager at:

TRUCKPARTS, or call the direct line at 800-373-6006

For Truck Service, visit our Contacts page and choose your location.