PIERCE SELECTS FIREMATIC SUPPLY COMPANY FOR ITS 2014 DEALER OF THE YEAR SERVICE AWARDPierce Manufacturing Inc., the leading North American manufacturer of custom fire apparatus, has named Firematic Supply Company the recipient of its 2014 Dealer of the Year Service Award. Pierce recognized Firematic, its sales and service dealer in Connecticut and downstate New York, for outstanding service and customer support.
Firematic is a full-service, one-stop service organization that handles all aspects of vehicle maintenance and repair for fire and emergency apparatus. The company maintains a staff of fifteen certified vehicle technicians and seven certified welders. It operates three separate service shops, with locations in East Yaphank (NY), Rocky Hill (CT), and Carmel (NY).
The company’s motto is Sales sells the first. Service sells the rest! “We believe our success as a service organization is a true team effort,” said Ray Muller, Firematic Supply service manager. “Each and every one of us on the Firematic team played a role in our receiving this award. We are truly honored.”
The award was presented at the annual dealer service meeting and training event in Appleton, Wisconsin. Pictured from left to right: Dan Bailey (Pierce Product Training Manager), Steve Burch (Firematic Apparatus Service Technician), Ray Muller (Firematic Apparatus Service Manager), and Jim Michal (Pierce VP of Operations). Keep up the good work!